Why can't I find the Base44 cancel button?

On desktop, click your workspace name, then Settings, Plan and billing, Manage Plan, and Cancel Plan. On mobile, Manage Payments opens in a popup, so allow popups or use a computer if nothing happens.

Why was I charged after canceling Base44?

Canceling stops future renewals, but it does not reverse a charge already processed. If you were charged after canceling, contact Base44 support immediately.

Can I pause a Base44 subscription?

No. Base44 does not offer a pause option. You can keep the paid plan or cancel it and let the workspace return to Free at the end of the billing period.

Do unused Base44 credits roll over after I cancel?

No. Unused credits expire at the end of the billing period. After the workspace becomes Free, it gets the Free plan allowance instead.

How do I downgrade Base44 to the Free plan?

Cancel the paid plan. You keep paid access until the current billing period ends, then the workspace automatically moves to Free.

Can I get a refund for an accidental annual Base44 plan?

Base44 does not let you switch an active annual plan to monthly yourself. Contact support immediately and explain the mistake and whether you used the credits. Refunds are reviewed case by case.

Should I export my Base44 app before canceling?

Yes, if you plan to rebuild it yourself. Export before your Builder access ends. Base44 gives you code, not a complete running app: the database, authentication, hosting and runtime still need to be replaced.

What happens to my custom domain after I cancel Base44?

Your .base44.app URL stays live, but the custom domain stops serving when the workspace moves to Free.

Does deleting my Base44 account stop the subscription?

No. Account deletion takes seven days, and Base44 still charges a renewal that falls inside that window. Cancel the subscription first. Delete the account only if you also want every app, file and workspace permanently removed.

How to cancel Base44 without losing your app

Daniel Frishtik

Founder of EscapeBase44 · July 17, 2026

Canceling your Base44 subscription does not delete your app, but it can break it. It stays live on the Free plan after your current billing period ends. But its custom domain, backend functions, automations and connectors stop working. Code export goes away too. If your app depends on any of them, move it before you cancel.

How to cancel your Base44 subscription

On a computer, cancel it from your workspace billing settings:

Click your workspace name in the top-left corner.
Open Settings.
Choose Plan and billing.
Click Manage Plan.
Click Cancel Plan.
Click Cancel Plan again to confirm.

You keep paid access until the current billing period ends. Canceling turns off the next renewal. It does not refund the current period.

On a phone

Tap your workspace name, then Settings, Plan and billing, and Manage Payments. If you pay monthly, tap Manage Payments once more, scroll down, choose Cancel subscription, and confirm.

The payment screen opens in a popup. If the button appears to do nothing, allow popups or finish the cancellation on a computer.

If you subscribed through Apple

Open the iPhone or iPad Settings app, tap your name, then Subscriptions, and choose Base44. Apple handles both the cancellation and any refund request.

If Base44 shows "This subscription cannot be cancelled or changed within this app because it was purchased on another platform," this is the path you need.

What happens to your app when you cancel Base44

Your workspace becomes Free when the billing period ends. The app itself stays live, and its authentication and database keep working.

What keeps working

Your .base44.app URL
User login and the database

What stops working

Custom domain support
Backend functions
Connectors and automations
The workspace is limited to five apps
GitHub sync, code export and new mobile build downloads
AI, email and file actions stop after 100 monthly credits

Canceling deletes nothing. Deleting the app or your account is a separate action.

Refunds, annual plans and surprise charges

Canceling stops future renewals. It does not reverse a charge already processed, and unused credits expire at the end of the billing period. Cancel before the renewal date.

If you bought an annual plan by mistake, there is no button to switch it to monthly. Contact Base44 support immediately, explain what happened, and say whether you used the credits. Base44 reviews refunds case by case.

There is no pause option. After canceling, you also cannot buy the same plan again until the current billing period ends.

Deleting your account is not canceling

Account deletion starts a seven-day countdown, then permanently removes your apps, data, workspaces, files and domains. Base44 still charges a renewal that falls inside that countdown. Cancel the subscription first, then delete the account only if you want everything gone.

Move the app, then cancel Base44.

See how the migration worksAlready sure?

Base44 cancellation FAQ

Why can't I find the Base44 cancel button?
On desktop, click your workspace name, then Settings, Plan and billing, Manage Plan, and Cancel Plan. On mobile, Manage Payments opens in a popup, so allow popups or use a computer if nothing happens.
Why was I charged after canceling Base44?
Canceling stops future renewals, but it does not reverse a charge already processed. If you were charged after canceling, contact Base44 support immediately.
Can I pause a Base44 subscription?
No. Base44 does not offer a pause option. You can keep the paid plan or cancel it and let the workspace return to Free at the end of the billing period.
Do unused Base44 credits roll over after I cancel?
No. Unused credits expire at the end of the billing period. After the workspace becomes Free, it gets the Free plan allowance instead.
How do I downgrade Base44 to the Free plan?
Cancel the paid plan. You keep paid access until the current billing period ends, then the workspace automatically moves to Free.
Can I get a refund for an accidental annual Base44 plan?
Base44 does not let you switch an active annual plan to monthly yourself. Contact support immediately and explain the mistake and whether you used the credits. Refunds are reviewed case by case.
Should I export my Base44 app before canceling?
Yes, if you plan to rebuild it yourself. Export before your Builder access ends. Base44 gives you code, not a complete running app: the database, authentication, hosting and runtime still need to be replaced.
What happens to my custom domain after I cancel Base44?
Your .base44.app URL stays live, but the custom domain stops serving when the workspace moves to Free.
Does deleting my Base44 account stop the subscription?
No. Account deletion takes seven days, and Base44 still charges a renewal that falls inside that window. Cancel the subscription first. Delete the account only if you also want every app, file and workspace permanently removed.